help plz, in a stump, 9.2E, no browser

Hi everyone. Im kind of in a stump. Im helping out a friend with an o3DS. It was originally on v4.5E. He ALWAYS recieved an error iirc when he tried to launch browser. It was as if his browser was corrupt since the beginning, because, I, myself, was the one who updated his 3ds from 2.0E to 4.5E, and the error never fixed. This was a while ago.

Last week, He wanted to fix browser since he wanted to load CFW, and he updated (idk how) to version 9.2E.
His browser is still not fixed. I was not...

help plz, in a stump, 9.2E, no browser